Administration
Billing & Subscription
Quick Summary: Manage your Relius subscription, view invoices, update payment methods, and change plans from one central location.
Overview
Your Relius subscription gives your church access to powerful management tools. The Billing section lets you manage everything related to your account — from changing plans to downloading invoices for your records.
All plans include unlimited people, groups, and events. The difference between tiers is the features available, not usage limits. This means your cost stays predictable as your church grows.
Key Concepts
Subscription
Your ongoing access to Relius. Billed monthly or annually, depending on your preference. Annual billing saves you 2 months.
Billing Cycle
The period between charges. Starts on your signup date and renews automatically each month or year.
Plan Tier
Free, Ministry Pro, Ministry AI, or Enterprise. Each tier unlocks additional features while keeping unlimited usage for core features.
Invoice
A receipt for each payment. Downloaded as PDF for your church's financial records.
Plan Comparison
Free
Full church management & giving
- Unlimited members
- Online giving & donations
- AI Donations Manager
- Groups, events & check-in
- Email support
Ministry Pro
Pastoral care & church operations
- Everything in Free
- Pastoral care module
- Volunteer scheduling
- Unlimited communications
- Priority support
Ministry AI
Full AI suite - save 10+ hours/week
- Everything in Ministry Pro
- AI Sermon Planner
- AI Content Studio
- API access
- Phone support
Managing Your Subscription
Accessing Billing Settings
- Click the Settings gear icon in the sidebar
- Select Billing from the menu
- View your current plan, next billing date, and payment method
Updating Payment Method
- Go to Billing → Payment Method
- Click Update Card
- Enter your new card details
- Click Save
Your new card will be used for the next billing cycle. We accept Visa, Mastercard, American Express, and Discover.
Changing Plans
Upgrading
When you upgrade, you get immediate access to new features. You'll be charged the prorated difference for the remainder of your current billing cycle.
Example: Upgrading from Free to Ministry Pro mid-month would charge approximately $30 (half the $60 difference).
Downgrading
When you downgrade, you keep access to your current features until the end of your billing cycle. The new plan takes effect at your next renewal.
Note: Some features may become unavailable. Your data is never deleted — you can upgrade again to regain access.
Invoices & Receipts
Every payment generates an invoice that you can download for your church's financial records.
Downloading Invoices
- Go to Billing → Invoice History
- Find the invoice you need
- Click the Download PDF button
Invoices include your church's name, address, the billing period, and payment details. They're formatted for easy filing and tax purposes.
Save with Annual Billing
Pay annually and save 15% on Ministry Pro and Ministry AI. Switch to annual billing anytime from your Billing settings.
Common Questions
Can I cancel anytime?
Yes, Relius is month-to-month with no contracts. Cancel anytime and your access continues until the end of your current billing period. Your data remains accessible for 30 days after cancellation to allow for export.
What happens if payment fails?
We'll retry the payment a few times and send you an email notification. Your access continues during this grace period. If we can't process payment after several attempts, your account will be paused until payment is resolved.
Do you offer refunds?
We offer a 14-day money-back guarantee on your first payment. If you're not satisfied within the first two weeks, contact us for a full refund. After that, we don't offer partial refunds, but you can cancel to prevent future charges.
Can I pay by check or ACH?
Yes! Contact our billing team to set up invoice payments. We can send invoices for check or ACH payment. This option is available for annual billing only.