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Use Case250-800 peoplePastoral Care
Pastoral Care Tracking
How a mid-size church could unify people care across departments
The Challenge
When different departments track families separately, pastoral follow-up becomes guesswork. Kids ministry uses one system, students another, and pastoral care lives in someone's inbox. Families end up telling the same story multiple times.
How Relius Helps
Relius gives every staff member a trusted view of people's stories and current needs. Shared profiles, pastoral notes, and care request routing ensure nothing falls through the cracks.
Unified profiles showing groups, milestones, and notes
Route prayer requests and care tickets to the right leader
Log pastoral visits and follow-ups from mobile
Set reminders for ongoing care situations
Track family relationships and household connections
Potential Outcomes
- Leaders can respond to needs within hours, not days
- Families share their story once, not three times
- Nothing gets lost between departments
- Pastors know what the congregation is carrying
Implementation Steps
- 1Set up staff permissions and care workflows
- 2Import existing member data
- 3Configure care request routing rules
- 4Train team on mobile note-taking
Key Features for This Use Case
Shared profiles
One view of each person across ministries
Care routing
Requests go to the right person automatically
Mobile notes
Log visits before you forget the details
Ready to see this in action?
Schedule a demo to see how Relius can help your church with pastoral care tracking.